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Questions

The questions traders actually ask

Fifteen of them, grouped by when you are likely to ask. If the answer you need is not here, ask us and we will add it.

Before you buy

Is this real money?
The trading is simulated and the payouts are real. You are never trading a live market, and what you are paid is calculated from your simulated performance.
What happens if I breach?
The account closes and we tell you which rule you reached, what your floor was, and the lowest equity we recorded, with the time it happened.
What if I think a breach was wrong?
Write to us and say so. The breach record holds your equity, the floor, the limit, the actual figure, the open positions and the arithmetic, and we will walk you through it. If the engine got it wrong we will say so and put the account back.
Can I have more than one account?
Yes. Each account has its own rules and its own floor, and your dashboard switches between them.
Do you charge anything after the challenge fee?
No. Phase 2 costs nothing and a funded account costs nothing.
Do I need to verify my identity?
Once, and it happens before your funded account is issued rather than when you ask for money. It takes a few minutes. Your documents go to private storage, never to a public CDN, and they are deleted on the retention schedule in our privacy notice.
Which countries can buy?
Most of them. A small number are restricted for sanctions reasons and some require verification before purchase. You are told which applies to you at registration rather than after you have paid.

Trading and the rules

What can I trade?
Forex majors, minors and crosses, metals, indices, energies and major cryptocurrencies. The full instrument list with its spreads and contract sizes is in the terminal, and the account group your plan uses decides the maximum lot size.
Can I use an expert advisor?
Yes, as long as it is your strategy and it is running on your account only. What is not allowed is the same strategy across several accounts to take multiple attempts at one outcome, which the rules page defines.
Can I trade the news?
On the standard rule set, yes. Where a rule set restricts it, the restriction is on the challenge page before you buy and in the rules page after.
Does floating profit and loss count against my limits?
Yes. An open losing position counts against your daily loss limit and against the floor exactly as a closed loss does, because the limit caps what the account can lose, not what you have chosen to realise.

Getting paid

When is my first payout?
Eight days after your first funded trade. After that a cycle closes every three days.
Is there a minimum?
No minimum profit. Payouts are sent from 100 dollars up; below that the balance rolls into the next cycle rather than being lost.
How am I paid?
USDT on TRC20, to the wallet address you verified. You are told when it leaves and you get the transaction reference.
Can you refuse to pay me?
Only one of ten published checks can block a payout, and your dashboard names the one that blocks it. There is no discretionary refusal and nobody reviews payouts case by case.
Questions